BackPosted on 23/05/2016
Onsite Support Engineer
Full time |
Salary type not mentioned
Salary not mentioned |
Onsite Support Engineer
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies all over the world. We develop outstanding leaders who team up to deliver on our promises to all of our stakeholders. In doing so, we play a critical role in building a better working world for our people, for our clients and for our communities.
With this breadth of service offerings you have the opportunity to develop your career through a variety of experiences, mentoring and formal learning to ensure our employee value proposition – Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime – is a reality. In order to reinforce our IT department, we are currently looking for an Onsite Support Engineer.
Your tasks & responsibilities
The Onsite Support Engineer will be responsible for:
The follow-up and support of the PC Park and mobile telephony
Providing 2nd line IT support for all our internal departments in Belgium
Provide guidance, assistance and follow-up on client questions, problems or troubleshooting (hardware and software)
Installing and configuring PC’s and peripherals on request
Maintaining and improving the customer service and availability
Developing and maintaining documentation for all ICT support related subjects and producing reports as and when required
Providing onsite support during EY events
Providing trainings / demo’s when needed
The position will be based in Diegem.
You have minimum 3 to 5 years experience in pc and/or mobile telephony support
You have good knowledge of Windows OS (2000, XP, 2003, Vista) & MS Office
You have good knowledge of hardware
You own excellent customer service, interpersonal, communication and team collaboration skills
You have a good knowledge of Dutch/French/English (written and oral)
Having excellent administrative skills is key for the job (punctual and meticulous)
Quick learner, punctual & interested in the progress of IT
Challenging role within a dynamic environment in an enthusiastic team
An interesting salary package & fringe benefits.
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