Service Desk Engineer IT Bxl & Lux


Full time |  Permanent  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs  | English,French

Job Description

Service Desk Engineer IT - Bxl & Lux


On behalf of his client, Alpha Partners is looking for several IT Service Desk Engineer.

As IT service desk engineer, you provide technical support to back-offices (Belgium and Luxembourg) users and you maintain users' satisfaction with their IT working environment.

To maintain the front-end IT infrastructure devices of our client’s offices and to ensure its proper functioning and reliabilities.
To collaborate with other Regional and worldwide Infrastructure teams for all back-end issues.
To manage order of local consumables and IT equipment.
Ensure adequate IT support is accessible for end user platforms
Improve user's satisfaction by proposing improvements to any kind of policies, systems, work instructions and processes
Change Management, problem management, incident management,
Application of information system security rules (rights, password changes, Group security recommendations),
To maintain proper inventory of companies ‘assets (software and hardware licenses)


Master or bachelor degree in ICT (or equivalent);
2 -5 years’ experience in a similar role in the sector;
Familiar with working in a Microsoft end-user regulated environment (Windows 7, MS Office, Outlook, etc.);
Excellent knowledge of VoIP/IP technology
You have to be fluent in English with a good working knowledge of Dutch or French

Good salary : 3000-4000 EUR
The opportunity to work in an enthusiastic atmosphere within a dynamic growing company
Insurance (group, hospital, private)
Eco Cheque
Holiday (32 and more extra day)
Meal Voucher

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