IT Field Services Engineer

BCD Travel

Full time |  Permanent  |  3 year -   4 year  |  Monthly Salary not mentioned  |  1 Jobs  | English,French

Job Description

Windows client administration, support on Microsoft Office products
• Manage notebooks
• Fault analyst on client- infrastructure failures, investigate on outages of computers, phones and software
• Management of GDS licenses, mainly Amadeus
• Plan, coordinate and implement of opening, relocation or closing of offices
• Install, relocate or maintenance of hardware, install onsite, cabling and patching and assist 3rd level IT departments with remote eyes & hands


As a IT Field Services Engineer

About Us

As the IT Field Services engineer, you are responsible for implementation of changes within local and virtual IT infrastructures, in cooperation with other IT teams. You interact with the first line support entities and other 2nd or 3rd line support entities like other ICT Infrastructure teams. You serve operational and non-operational end users within BCD Travel and help to resolve their IT related incidents or requirements. The team of Field Services is a virtual and flexible team. This role is based in Antwerp and the other 2nd and 3rd line support entities are based in Hamburg, Luxembourg and Hull.


basic computer knowlege

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