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SUPPORT AGENT - VIDEO CONFERENCE

Getronics Belgium

Full time |  Permanent  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs  | English,French

Job Description

SUPPORT AGENT - VIDEO CONFERENCE

Your challenge

* Technical functions

* Provide centralised live Audio/Video support during event

* Setup conferences as prepared by an administrator

* VIP Support

* Prepare on-site meeting facilities

* Resolve hardware related issues

* Hardware maintenance on scheduled and proactive basis

* Development functions

* Analyse recurring patterns for automation

* Audio/Video-related administration

* Communication (mail and phone) required to complete administration

* Help to manage information & request flow

* Help to manage equipment stock

Your profile

* Audio/Video or IT related background (Mandatory)

* Team-player, dynamic and pro-active

* Stress-resistant

* Autodidact and eager to invest in the Audio/Video domain

* Analytical minded

* Very good verbal and good written command of English. French is an asset.

* Flexibility and customer-oriented

* Very communicative with diplomacy and patience

* Quickly assimilates new work methods

* Precision and accuracy

Job related specificities:

In function of the requirements, working hours in two shifts : 8-17 or 9-18 with occasional weekend work (6 times a year MAX) and occasional missions in Luxemburg ( 4 or 5 times per year) and the planning of absences has to be agreed according to the Video Conference -agenda and together with the other team-members.

Offer:

At Getronics, you'll find yourself surrounded by talented and driven colleagues. You'll follow a personal training track and be part of an inspiring company culture. In the spirit of the New World of Work, you'll get all the tools to work anytime, anywhere. And all the responsibility and flexibility to balance your life.

Contact details

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