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Avaya and Genesys Technical Expert

Gazelle Global Consulting

Full time |  Contract  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs  | English

Job Description

Avaya and Genesys Technical Expert

An Avaya and Genesys Technical Expert is urgently required for an ASAP start with a major client in Brussels, Belgium.

The Avaya and Genesys Technical Expert will have the following skills and experience -
•Troubleshooting experience - Genesys 8.0 and higher Environment (Framework, Routing, Reporting, GVP/IVR, Outbound, Multi-channel Applications)
•NICE WFM
•Working experience in UNIX/Linux SQL,Shell Scripting, Oracle Avaya
•Working experience on Avaya S8xx Enterprise Servers,
•Avaya CMS Supervisor and related Routing and reporting applications
•ISDN Trunk troubleshooting
•SIP Servers/SIP Trunk/IMS gateways

The Avaya Genesys Technical Expert will be responsible for the following -
•Able to provide infra support (Genesys & Avaya)
•Good Application troubleshooting/Debugging skills
•Monitor and work on incidents
•Flexible to do - after hours support if needed

Please get in touch for immediate response.

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