BackPosted on 04/08/2016
Full time |
Salary type not mentioned
Salary not mentioned |
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries – including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.
Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 4,000 people worldwide.
Kronos is an Equal Opportunity Employer.
We currently have an exciting opportunity for technology focused individuals to join our expanding Technology Centre based in Asse-Zellik, Belgium. This role would suit candidates who are customer focused and keen to develop within the Software Industry.
About the Role
Working with the implementation team to provide support around integration requirements for Kronos Solutions, the Application Consultant will be responsible for the following:
Work closely with Solution Consultant, communicating and understanding goals required to complete tasks on time and specifications
Work in fairly complex technology environments requiring a multi-product solution, as well as product integration, solutions
Implementing Workforce Ready. This will include:
In addition the AC will conduct the following customer related tasks:Understanding the impact of system configurations, industry specific features and system processes and procedures
Ideally have an understanding of software interfacing products
Troubleshoot customer environments
The AC will expand their knowledge of Kronos' product line through self-study; attend classes and/or participating in Virtual Training
Facilitating workshops to identify and documenting requirements
Developing prototypes to confirm specifications back to the customer.
Configuring and delivering the solution to the customer.
Assisting the customer with testing, understanding the solution and training (application orientation) during go live of the solution.
Bachelor’s degree or equivalent in Computer Science, MIS, IT or related field
Excellent customer service skills.
Excellent oral and written communication skills.
Technical understanding of Operating Systems, networking technologies, software applications and communication protocols.
Experience utilizing PC application software (MS Office)
Must be a self-starter and willing to work independently without daily supervision
Ability to translate requirements into working re-usable solutions
Help improve the Integration process
Demonstrated communication/consulting skills – written and verbal (internal and external facing)
Bachelors degree or equivalent in Computer Science, MIS, IT or related field
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