IT Service Engineer

Daikin Belgium

Full time |  Permanent  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs  | English,French

Job Description

IT Service Engineer
Daikin Europe is the European headquarters of Daikin Industries Ltd. We design, manufacture and distribute air conditioning and heating systems for commercial, residential and industrial applications. Our headquarters are located in Belgium (offices in Brussels, Ghent and Ostend), but we are present throughout Europe, Africa and the Middle East. We are the market leader in the field of air conditioning and offer Total Comfort Solutions in heating, ventilation and refrigeration. As a company we are constantly expanding, working at Daikin Europe means extensive international contacts, a pleasant, stimulating working environment, continuous training and coaching, ... We see our highly motivated employees as our greatest asset. Do you want to add your talent?
As an IT Service Engineer you are part of the IT Center EMEA which consists of 3 sections: IT Planning, IT Development and IT Infrastructure. The IT Infrastructure Operations section is responsible for the support of all IT services in a growing number of countries. 


Your responsibilities and challenges

Take on responsibility for Office 365 service (email, calendar, mobile, email, collaboration) as well as web service (business portal, internet, intranet, extranet) and videoconference service
Become the specialist in following domains: firewall, proxy server, archiving, Nagios and SQL server
Represent our users in relation to our outsourcing partners, coordinating their questions and solutions
Follow-up the SLA with our outsourcing partners and represent end users in the Service Delivery Meetings and launch suggestions (and perhaps implement) to increase service
Solve incidents that can’t be fixed by service-desk our second line support
Document answers on FAQ’s and feed our knowledge data bank
Your profile
Master in IT or equal by experience
Passionate about IT, not afraid to try out new possibilities
Accurate, communicative, assertive, responsible team player
Able to look for solutions
Experience within IT Operational environment is a plus, not a must
Good knowledge of English and Dutch
At Daikin Europe you can count on a varied job, at an international market leader which encourages people to work together and develop yourself.

We offer a permanent contract.

From the very beginning you can count on thorough training and intensive support.

Your competitive salary is complemented by a package of extra-legal benefits.

+32 59 55 47 54


Master in IT or equal by experience

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