IT Field Service Engineer

Agfa Belgium

Full time |  Permanent  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs  | English,French

Job Description

IT Field Service Engineer
Agfa HealthCare HQ, Mortsel, Belgium

Agfa HealthCare is a leading provider of eHealth & Digital Imaging solutions, present in 1 hospital out of 2 worldwide.

Care organizations in over 100 countries rely on Agfa HealthCare to optimize their efficiency and improve patient care.


Preparation, analysis, installation, configuration and optimization of the Agfa Healthcare IT products according the issues quality procedures, within existing customer set-ups or new installations.
Executing, implementing and monitoring all assigned responsibilities within the project team.
Adequately fixing or accurately reporting issues and messages to the client during the different project phases.
Performing preventive maintenance and technical follow-ups with customers.
(Remotely) installing, configuring, restoring and adapting the systems at the customer site.
Sharing knowledge and experience with other team members (application specialist and field service engineers), customers, colleagues from the Belux organization.


Bachelor /Master degree in Computer Science or equivalent through experience.
Several years of IT experience as a Field Service Engineer.
Thorough knowledge of and experience in relational databases including Oracle and MS SQL, some experience with VB scripting, IIS, HTML, XML.
Familiar with the MS Windows operating systems in a client-server environment. Experience with Unix is an asset.
Good basic knowledge about networking, TCP / IP, routing, and its structure.
Familiar with Storage solutions such as SAN and NAS.
Knowledge of the healthcare standards like DICOM and HL7 or are willing to learn.
Customer focused, analytical problem solver with strong communication skills.
Cope with stress, work independently, accurately and structured.
Flexible and willing to participate in our 24/7 guard duty, work regular on different customer locations in our region.(Belux)
Proficient in English and Dutch, French is an asset.


A permanent position with Agfa HealthCare, a Belgian multinational.
Opportunities to learn and grow.
Dynamic team of experienced professionals.


Agfa HealthCare HQ
Septestraat 27,
2640 Mortsel, Belgium


Bachelor /Master degree in Computer Science or equivalent through experience.

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