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Employe Cards Contract Management & IMS

ING

Full time |  Permanent  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs

Job Description

Profile
Are you someone who is …

-customer oriented
-motivated to achieve good results
-detailed and can work independently
-a born communicator and team player
-curious and always willing to learn new things
-stress resistant

And you have as well …

-a bachelor degree, by preference in Economics
-a commercial working experience, by preference dealing with retail and professional customers
-working accurate and being proud of your tasks
-negotiation skills and willing to be in contact with external parties and customers
-good knowledge of banking products and applications
-interested in acquiring and cards business
-an excellent knowledge of Dutch, French and English (spoken and written).


… then you are our new Customer Support Advisor for Cards Contract Management & ING Merchant Services
We offer
Your work environment at ING …

Role

Your role … Service- and relationship management: -providing customer support services to professional clients concerning ING Merchant Services -respecting all service level agreements made with all internal and external parties -being proactive towards customers and colleagues -being a creative problem solver and really have the customer as a central role in your mind

About Us

ING Belgium SA/NV services all banking customers with a wide range of financial products and via the distribution channel of their choice. ING Belgium SA/NV employs 9,275 FTE and is a full subsidiary of ING Group N.V. which services 61 million private, corporate end institutional clients in more than 40 countries in Europe, North America, Latin America, Asia and Australia.

Qualification

bachelor degree, by preference in Economics

Contact details

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