BackPosted on 28/04/2016
MS Dynamics AX Support
Full time |
Salary type not mentioned
Salary not mentioned |
First line support FR/NL/EN (functional and technical) in Microsoft Dynamics AX.
* Provide day to day help desk support for all AX users in main office and other companies of the group,
* Utilize the IT helpdesk/support system TopDesk and JIRA, and accurately document all requests, update statuses and resolutions,
* Deliver quick development fixes (X++ and SSRS) and escalate complex issues,
* Coordinate service issues with our off-shore development team and functional analysts,
* Give training to new users for common processes, and do look-and-feel sessions,
* Execute urgent technical support, data corrections and uploads,
* Support for functional analysts.
* General functional knowledge of Dynamics AX 2009,
* Some experience in a Dynamics AX development role,
* Smooth client interaction skills,
* Strong communication skills,
* Languages: EN, FR, NL.
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