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MS Dynamics AX Support

Harvey Nash

Full time |  Permanent  |  Fresher  |  Salary type not mentioned Salary not mentioned  |  1 Jobs  | English,French

Job Description

First line support FR/NL/EN (functional and technical) in Microsoft Dynamics AX.

Function

* Provide day to day help desk support for all AX users in main office and other companies of the group,
* Utilize the IT helpdesk/support system TopDesk and JIRA, and accurately document all requests, update statuses and resolutions,
* Deliver quick development fixes (X++ and SSRS) and escalate complex issues,
* Coordinate service issues with our off-shore development team and functional analysts,
* Give training to new users for common processes, and do look-and-feel sessions,
* Execute urgent technical support, data corrections and uploads,
* Support for functional analysts.

Skills:

* General functional knowledge of Dynamics AX 2009,
* Some experience in a Dynamics AX development role,
* Smooth client interaction skills,
* Strong communication skills,
* Languages: EN, FR, NL.

About Us

Welcome to Harvey Nash, a global professional recruitment consultancy and IT outsourcing service provider. We cover roles that include .net, Java, PHP, Perl, Business Analysts, Project Managers, HR, development, infrastructure, risk, support, software engineers, C# and C++ amongst others. We operate from over 40 offices covering the USA, Europe and Asia. Our talented professionals pursue the highest levels of integrity and quality in providing a unique portfolio of services: executive search, interim management, IT and finance recruitment and IT outsourcing.

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